To place an order, first you need to sign up with us. and Open or select the book you want to purchase. Click on the `Buy Now" or "Add to Cart´ button. View the Cart Box´ and choose Delivery Location, then type your exact location and click on the Place Order´ button. Then agree with our terms and conditions and click on the button Conform Order. Then Make a payment to complete your order process. (video link)

We accept payments through all major payment gateways in Nepal, such as Fonepay, bank transfers, and QR scanners. We also support payment through Esewa, Khalti, IME Pay, and other digital wallets. There's also an option for cash on delivery (COD), but you should pay Rs. 100 in advance for COD.

Major Cities and Headquarters of 77 Districts of Nepal.

It depends on where the order is going.
▪️ For Butwal within 3-6 hours.
▪️ For Rupandehi (except Butwal), Palpa, Gulmi, Arghakhanchi, Nawalparasi, and Syangja within 6–18 hours.
▪️ For Kathmandu, Pokhara, and Chitwan within 16–36 hours.
▪️ For major cities and the headquarters of other districts, it can take anywhere between 3 and 5 days.

For Butwal, delivery fees are not charged. Outside Butwal, the cost of delivery is determined by the location and weight of the books. At the time of checkout, the system automatically determines the charge.

If your order has already been shipped, it cannot be eligible for a cancellation because of a change in mind but If you have not yet gotten a confirmation call from our side and the order has not yet been shipped, cancellations may be started. Make a cancellation request by dialing 9857085405 or 9802416856.

If the product you had ordered is damaged, defective, incorrect or incomplete at the time of delivery, please contact us within 2 days from the date of delivery.

If a book is out of stock, you can choose to be notified when it becomes available again. Alternatively, you may explore similar books or contact our customer support for assistance in finding a suitable alternative.

Yes, you can pre-order books that are not yet released. We will ship the book to you as soon as it becomes available.

Yes, we offer special discounts for educational institutions, book clubs, and other organizations interested in purchasing books in bulk. Please contact our customer support team to discuss your specific requirements.

Yes, you can submit a book request. While we cannot guarantee availability, we will do our best to source the book you're looking for or suggest alternatives.

To track your order that you have purchased through our website, just go to your profile, and you can see it there. You can also call us or message us directly to track your orders.

Yes, Expert Book Mart owns all of these books and has a physical store. The store is situated at Tinkune Chowk, Butwal, and has been operating since 2020 AD. The physical store remains open every day from morning to evening.

If you believe you have found a bug on our website that impacts our company, then please notify us as soon as possible by emailing us at report@expertbookmart.com or sending a message to our chat box below.